Level 6Businesscanvas

Your Customer: Kept or Losing?

Grammar: None

A printable English thinking canvas (The Retention Diagnosis) themed around the data behind every loyal customer: a step-by-step worksheet that builds from first ideas to a final position. Free from classplan.ai.

What's on this worksheet

A Level 6 (proficiency) ESL thinking canvas on business. The worksheet has 5 guided steps.

The task

Pick one real product, service, or business you know well — as a customer, an employee, or a manager — and run it through this diagnosis.

Steps

  1. Name the tension
  2. Sort the forces
  3. Urgency check
  4. The obvious answer
  5. The hidden trade-off

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